Who we are
Meet Urban Villages
Urban Villages is an independent advisory and consultancy for the retirement living sector. We work with retirement village owners, operators, and investors to improve performance, unlock growth, and future-proof communities.
Our experience spans decades of master planning, village development, asset renewal, operations, and resident experience - giving you clear, practical insights you can act on.
This scorecard is one of the key tools we use to help identify what’s working, what’s not, and where the biggest opportunities lie.
For further information contact us at: www.urbanvillages.co
Urban Villages Ltd is a member of the RVA New Zealand.
Your village score will be assessed across the following areas with a high, medium or low rating:
Asset Age & Condition
The state of your buildings and amenities directly affects resale value, resident satisfaction, and operating costs. Ageing assets without renewal can reduce appeal.
Common Facilities
Well-planned, well-maintained facilities enhance resident experience, boost sales appeal, and support community life. A weak facilities offer will limit your competitive edge.
Residents & Sales
Resident satisfaction and resale performance are key measures of demand and pricing power. Low performance can indicate deeper operational or market challenges.
Market Relevance
Your village must align with the lifestyle, design and facilities expectations of today’s retirees. Falling behind can quickly erode demand, pricing power and viability.
Capital Position
Strong equity and capital position allow you to reinvest, weather market shifts and fund growth. Weak capital positions can impact operations and leave a village vulnerable.
Cashflow & Margin
Healthy operating margins are essential to sustaining services, funding improvements, and maintaining financial resilience. Weak margins limit your options.
Brand & Culture
A clear, consistent brand and a strong, aligned culture will drive demand, staff engagement, and resident loyalty. Without them, you risk long term market appeal.
Strategic Fit
Every village should have a long-term strategy. Misalignment of current state means you may need a plan to reposition, redevelop, or divest.
